Veterans Services

About Us

Welcome to the Mount Vernon Veterans Service Agency, where we are dedicated to supporting and empowering our nation’s heroes. Since 1942, our agency has been committed to assisting veterans and their families. Our staff advocates tirelessly on behalf of veterans to ensure they receive the benefits they have earned through their service in the United States Armed Forces. Additionally, we take pride in coordinating all city veteran and military-related events and ceremonies.

Our Mission

At the Mount Vernon Veterans Service Agency, we provide comprehensive and compassionate support to veterans, reservists, active-duty personnel, and their families. Our commitment is rooted in the belief that every veteran deserves respect, understanding, and access to resources that enhance their well-being.


Integrity, Compassion, Dedication, Service

Services Offered

Benefits Claims Assistance: Help with filing and managing benefits claims for veterans.

Telehealth Appointment Assistance: We will assist veterans with telehealth appointments, ensuring they can access necessary healthcare remotely.

Connection Support: We have a designated place where veterans can log on and receive assistance with connecting to their telehealth appointments. This space is equipped with the necessary technology and privacy measures.

Form Assistance: Offer support with filling out any required forms related to VA, ensuring that veterans have all necessary information completed accurately and efficiently.

Account Setup: Provide assistance with setting up accounts on platforms such as Ebenefits, HealthEVet, or, which are often required for accessing telehealth services. This includes guiding veterans through the registration process and helping them navigate the platform's features.

Privacy and Confidentiality: Your privacy and confidentiality will be respected throughout the telehealth appointment assistance process, adhering to HIPAA regulations and other privacy standards.

Referrals: Connect veterans to housing, employment, mental health, and other veteran-specific services as needed.

Weekly Check-in Calls or Meetings: Provide regular check-ins to assess needs and offer support.

Virtual Consultations: Offer virtual consultations for convenience and accessibility.

After-Hours Availability: Provide after-hours availability on assigned days to accommodate busy schedules.

Social Events: Organize social events to foster camaraderie and community among veterans.


Over the years, the Mount Vernon Veterans Service Agency has made a significant positive impact on the lives of countless veterans and their families. Through advocacy, resource provision, and benefits acquisition, we have been instrumental in improving the well-being and quality of life for those who have served our country.

Call to Action

Join us in our mission to support veterans. Whether through donations or spreading the word, your involvement makes a difference. If you are a veteran, be sure to sign up for our information and activities email list to stay connected and informed.

Contact Us

Mount Vernon Veterans Agency

1 Roosevelt Square, Mount Vernon, NY 10550 Contact:

Office 914-665-2319 – Cell 914-359-1436 - Fax 914-665-4544

Remote appointments available call or email for more information



New York State Department of Veterans:

The NRD is a database of validated resources that supports recovery, rehabilitation, and reintegration for service members, veterans, family members, and caregivers.

Veterans Benefits Administration Listing of all your benefits from A-Z directly from the VA

Center for Women Veterans (CWV)

 Find VA locations

FAVOR - Veterans Discount Card

FAVOR - "Find and Assist Veterans of Record" - is a program where local businesses offer discounts to those who have proudly served in the U.S. Armed Forces. Similar programs have been successfully launched in neighboring counties too. The county sees FAVOR as an opportunity for local businesses to stand up and show their support for U.S. troops while benefitting from a little economic boost of their own. The FAVOR program also brings new customers and helps cultivate the personal relationships that are so important in making small businesses thrive. 

You may view the list of over 100 area merchants who have already signed up to be a part of the FAVOR Discount Program.

Merchant Application Form 

Merchants may open, complete and print the application form to return by mail, fax or e-mail in order to register their participation in the program. The mail and e-mail addresses and fax number are included on the application form.

Veteran Application Form and Information 

Veterans may open, complete and print the application form and return this form to the locations below. Currently, these are the only locations that are processing the FAVOR application forms.

  • Westchester County Center, 198 Central Ave, White Plains 10606, Monday – Friday, 10 a.m. to 4 p.m.
  • Westchester County Parks administration offices, 450 Saw Mill River Road, Ardsley 10502, Monday – Friday, 10 a.m. to 4 p.m.

Under the FAVOR program, veterans will be issued a picture I.D. card certifying their eligibility. They will need to show their discharge papers (DD- 214), VA Card or Military ID Cards for active, reservist or retired vets to receive the discount card.


Support Services for Veterans and Their families


Westchester Residential Opportunities, Inc. is a non-profit organization whose mission is to promote equal, affordable and accessible housing opportunities for all residents in our region. Click here to visit their site.

CHI provides counseling and assistance for renters in Westchester experiencing rental arrears. Our Housing Retention Counselors are trained and fully understand the eviction process and can provide help to keep you in your home. Click here to visit their site.


Who do we assist?

Veterans, Active Duty, Reserve, and National Guard members of the Armed Forces of the United States and their family members

Do I qualify/who is a veteran?

In general, Congress defines a veteran as someone who has served in one of America’s seven federal uniformed services or their reserve components. The seven federal uniformed services are:

  • United States Army – includes Guard and Reserve
  • United States Marine Corps – includes Reserve
  • United States Navy – includes Reserve
  • United States Air Force – includes Reserve
  • United States Coast Guard – includes Reserve
  • United States Public Health Service Commissioned Corps
  • National Oceanic and Atmospheric Administration Commissioned Officer Corps (formerly Survey Corps)

For VA purposes, if you served in the active military service and were separated under any condition other than dishonorable, you may qualify for VA health care benefits. However, there are exceptions so a person who received another than honorable conditions discharge should check with a Veterans Service Officer or call DMVA to see what, if any, benefits are available. Current and former members of the Reserves or National Guard who were called to active duty by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health benefits as well.

What benefits are available?

There are many possible benefits available to you and possibly your immediate family members including, but not limited to:

  • Military service compensation for injuries and illnesses caused, incurred or aggravated while serving in the Armed Forces. These conditions must be chronic.
  • Pension
  • Aid and attendance
  • Education
  •  Life insurance
  • Home loans
  • Vocational rehabilitation
  • Special license plates
  • Hunting and fishing licenses
  • Dependent Indemnity Compensation (DIC)
  • VA medical enrollment
  • Counseling
  • Burial benefits
  • Tax exemption